What is responsible gaming and why does it matter
Responsible gaming means enjoying gaming as a form of entertainment — one where you stay in control of your time, money, and emotions. At as999, we believe every player deserves a gaming experience that is enjoyable, safe, and entirely voluntary.
Online gaming and betting are primarily forms of entertainment. But when they start to have a negative impact on someone's life — their family, finances, or mental health — they become a problem. Responsible gaming is about recognizing those problems early and preventing them.
Responsible gaming at as999 is not just a rule — it's a core principle. We want you to stay healthy and happy in the long run. That's why we offer multiple protection tools and support options.
Remember: Gaming is meant to be fun. If you lose, take a break instead of getting discouraged. Winning is never guaranteed — keep that in mind as you play.
Core principles of responsible gaming:
- Gaming is entertainment only, not a source of income
- Never bet more than you can afford to lose
- Set a time limit and follow it
- Avoid playing while drinking or under stress
- Don't chase your losses with bigger bets
- Prioritize spending time with family and friends
Set Your Budget & Time Limits
The most effective way to game responsibly is to set a budget and time limits in advance. You can easily configure these limits from your account settings at as999.
Daily Deposit Limit
Set a maximum daily deposit limit in BDT.
Weekly Limit
Set a weekly spending limit and stick to it.
Session Time Limit
Set how long you want to play in a single session and keep alerts turned on.
Loss Limit
Once you reach a set loss amount, the game will automatically stop.
Cooling-Off Period
Option to temporarily suspend your account for a set period.
Reality Check
You'll receive periodic reminders of how long you've been playing.
Tip: Set your budget from whatever remains of your monthly income after essential expenses — keep it a small portion. Never use emergency funds or household money to play.
As999 always exercises caution when it comes to increasing limits. Decreasing a limit takes effect immediately, but requests to increase are reviewed within 48 to 72 hours — this is intentional, and it's there to protect you.
Recognize the Signs of Problem Gambling
Many people don't realize their gaming habits are becoming problematic. Here are some early warning signs — if any of these apply to you, take a moment to pause and consider seeking help.
Warning: If even one of the signs above applies to you, it's time to seek help now. Acknowledging the problem is the first step toward a solution.
Below is a short self-assessment questionnaire. Answer honestly — this is just for you.
Self-Exclusion Feature
If you feel your gaming is getting out of control, as999 offers a self-exclusion option. You can use it to close your account temporarily or permanently.
- Temporary Self-Exclusion: Suspend your account temporarily for anywhere between 24 hours and 6 months.
- Extended break: Take a break for anywhere between 6 months and 5 years.
- Permanent Closure: To permanently close your account, please contact our support team.
During self-exclusion, you will not receive any promotional messages and will be unable to access your account. The exclusion takes effect immediately once activated.
Important: Do not attempt to open a new account during self-exclusion. as999 will detect this and close the new account.
To activate self-exclusion: go to Account Settings → Responsible Gaming → Self-Exclusion. Or contact our 24/7 support chat directly — we'll take care of it right away.
Minor Protection
As999 is strictly for users aged 18 and above. Protecting minors from gaming is one of our top priorities.
- Age verification is required at registration
- KYC verification is mandatory for flagged accounts
- Account is immediately closed if a user under 18 is identified
- Separate parental control tools are available
- Use of parental control software is encouraged
If you suspect a minor is accessing as999 through your device or account, contact our support team immediately. We'll take swift action.
Tips for parents: Enable password locks, parental controls, and content filtering on your devices. Make sure your children understand online safety.
Help & Support
Problem gambling can be hard to face alone. as999 is always here for you. Our 24/7 support team is ready to help with any questions or concerns.
Here are some steps you can take right now:
- Lower your deposit or session limits from your account settings
- Activate a cooling-off period or self-exclusion
- Talk to a trusted friend or family member
- Seek help from a professional counselor
- Contact as999 via Live Chat — your privacy is always protected
Remember: Asking for help isn't a sign of weakness — it takes courage. The as999 support team will assist you without judgment.
As999's Commitment to Responsible Gaming
As999 is more than just a gaming platform — we genuinely care about the overall well-being of our users. Responsible gaming is at the core of everything we do.
- We never encourage a player who is unwell or at risk to continue gaming.
- We monitor the usage patterns of every account and proactively reach out if we notice anything unusual.
- Our support team is trained in responsible gaming.
- We are continuously improving our protection tools.
- We never share any user's personal information with third parties.
Don't hesitate to reach out if you have any questions or need support related to responsible gaming. as999 is always here for you.